How Salmax Works

If you are looking to arrange for a carer, for yourself or a loved one. Follow the detailed steps below and we will get this process started!

1. Book your free consultation

Book a no-obligation call at a convenient time to speak to someone from our expert care team. We will be able to provide advice and discuss how to put any funding in place if necessary, and answer any questions or concerns.

2. Complete a care appraisal

Next, complete the online care appraisal form. You can do this by creating a a free account via the button below, or by requesting a freepost form during your call. The form covers questions from health requirements and medication, to favourite meals and hobbies.

3. Matching process

We will ensure to work with you and help find the most suitable carer matching your personality and needs.

If you require urgent care, we’re able to put care in place within 48 hours of the initial inquiry.

4. Receive profile & video

We’ll send a matched carer profile and introductory video to your online account. This will help you and your family members determine on making a more informed decision.

5. Carer arrives and trial week begins

The first week is the trial week, this is to let you and your carer adjust and get to know each other. We will make all the arrangements for your carer to arrive on the 1st day a suitable time will be agreed with you. During your trial week you can let us know if live-in care works for you.

How live-in care works day-to-day

Daily responsibilities

A live-in carer’s responsibilities will range depending on the level of care that’s required. However, standard tasks include:

Household Cleaning

Help getting dressed

Personal care

Preparing meals

Emergency response

Support with mobility

Medication prompting

Running errands

Companionship

A familiar and comfortable routine

We do our best to ensure a service user’s care is as consistent as possible. However, like all jobs, time off is needed. Here’s a typical pattern of care:

Week one: The trial week begins and your carer will live-in, working up to ten hours a day, with two hours of breaks taken intermittently throughout the day. If you would decide you want to change your care you and family are able to cancel.

Week two to three: Provided everything is going well, the carer remains in place.

Week four: The primary carer takes time off. A substitute, ‘respite’ carer moves in. They’ll take care you until the primary carer returns.

Week five to seven: The primary carer returns. They’ll typically be in place for another three to four weeks. This working pattern will usually then continue, so everyone can get into a comfortable and familiar routine.